Terms & Conditions – Club of Tails
Welcome to Club of Tails! By using our website (www.cluboftails.com) and purchasing our products, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before placing an order.
General
- This website is owned and operated by Club of Tails.
- By accessing our website or making a purchase, you agree to be bound by these Terms.
- Club of Tails reserves the right to update, modify, or change these Terms at any time without prior notice.
Products & Services
- We make every effort to display accurate product descriptions, images, and details. However, minor variations (such as packaging, color, or texture) may occur.
- All products listed are subject to availability. If an item is out of stock, we will inform you and provide alternatives or a refund.
Pricing & Payments
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
- We accept payments through Cash on Delivery (COD) as well as secure online payment gateways available on our website.
- In case of online transactions, payment details provided by you are processed through trusted, encrypted payment channels. We do not store your card or banking details.
- Club of Tails reserves the right to update or revise product prices at any time without prior notice.
4. Shipping & Delivery
- Orders are processed and shipped as per our Shipping Policy.
- Delivery timelines may vary depending on location, courier partner, and unforeseen delays.
- Club of Tails is not liable for delays beyond our control.
Returns, Refunds & Cancellations
- Returns, refunds, and cancellations are governed by our Refund Policy.
- Certain items (like food, treats, or hygiene products) are non-returnable for safety and health reasons.
User Responsibilities
- You agree not to misuse our website for unlawful purposes.
- You agree to provide accurate details (name, address, contact info) for successful delivery.
- Any fraudulent activity (fake orders, payment fraud, misuse of offers) will result in cancellation and possible legal action.
Intellectual Property
- All content on this website (text, images, logo, design, product descriptions) is the property of Club of Tails and protected under copyright law.
- Reproduction, distribution, or unauthorized use of our content without written permission is strictly prohibited.
Limitation of Liability
- Club of Tails is not responsible for:
- Delays caused by courier partners, strikes, weather, or unforeseen events.
- Any allergic reaction, health issue, or side effect caused by misuse of a product.
- Always consult your veterinarian before introducing new food, treats, or wellness products to your pet.
Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
Contact Information
For questions or clarifications about these Terms, you can contact us at:
📧 support@cluboftails.com
📞 +91 93309 14925
🏢 BN9, Webel Tower II, Sector V, Bidhannagar, Kolkata – 700091
✨ By continuing to use Club of Tails, you agree to all the above Terms & Conditions.
