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At Club of Tails, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy statement describes how we gather, use, and protect the data you give us via our website, www.cluboftails.com, and affiliated services. You consent to the conditions set forth in this policy by using our website and services.
We collect the following types of information:
Buyers Contact information (name, email address, phone number, shipping address).
Payment details (credit card information, billing address) processed through secure payment gateways.
Account credentials (username and password).
Information about your interactions with our website, including pages viewed, products searched for, and time spent on the site.
Device and browser information, such as IP address, operating system, and browser type.
Records of communication between you and our customer support, including emails and chat logs.
We use cookies and similar technologies to enhance your browsing experience and provide personalized services. These may include session cookies, preference cookies, and analytics cookies.
We use your information for the following purposes:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order updates, notifications, and promotional materials (with your consent).
Improve and optimize our website and services.
Prevent fraudulent activities and monitor for security threats.
Comply with legal obligations.
We may share your information with the following parties:
Service providers: We engage third-party service providers to assist in operating and maintaining our website, payment processing, and customer support.
Business partners: We may share data with partners for joint promotions or marketing activities.
Legal and regulatory authorities: We may share information to comply with legal obligations, enforce our policies, or respond to legal requests.
You can update and correct your account information by logging into your Club of Tails account.
You can opt-out of promotional communications by following the unsubscribe instructions in the email or contacting us.
You can manage your cookie preferences through your browser settings.
To prevent unauthorized access, disclosure, alteration, and destruction of your personal information, we use industry-standard security procedures.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically to reflect changes in our practices and services. Any changes will be posted on our website.
Please email us at cluboftails@gmail.com if you have any inquiries, requests, or concerns regarding your privacy.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Thank you for choosing Club of Tails for your pet product needs. Your trust is important to us.
